Appointment was on time, the hygienist was patient and helped my 2 year old feel comfortable by letting her try the tools and go at her own speed. Then our dentist (Dr. Rudolph) was positively the sweetest human alive. The whole experience from start to finish was wonderful and I could have cried walking out because I was expecting it to be a disaster. The office is 30 minutes from our house, and there are certainly many dentists closer, but this staff is beyond a doubt worth the drive!